We'd love to see you, the store has more merchandise than you see here on the site, and we always have refreshments! About Covid-19 — we're still cleaning the store carefully every morning for everyone's safety and peace of mind. So visit soon.
Appointments are not required, but Saturdays are our busiest day, so you might want to call ahead and make an appointment. Or request an appointment any time you want more personal assistance. Use the Chat on the site or text/call us at 417.881.0551
Can’t find time to come in? Schedule a Virtual Appointment. We’ll meet with you on Zoom, FaceTime, phone — whatever works for you. We can walk around the store and show you merchandise, answer questions, and keep notes about what you’ve seen. Request an appointment using the Chat on the site or text/call us at 417.881.0551
In a hurry? Please use the live chat on this page to get the speediest response. Or give the store a call during business hours.
Your fine jewelry is protected against manufacturer’s defects for up to 12 months from the date of purchase. This warranty does not extend to normal wear and tear.
To protect your jewelry for a lifetime, purchase our Lifetime Care Plan (below) which will cover repairs for life to both jewelry purchases and engagement rings.
The best there is! And included with every Justice Jewelers engagement ring purchase.
We guarantee free lifetime replacement of your diamonds — including all side diamonds — if, in the course of normal wear, they’re lost from the original mounting. For this guarantee to remain active you must bring your piece to us every 6 months for cleaning and evaluation by one of our expert jewelers. But we’re very forgiving! If you miss a checkup, come in as soon as you can. If we determine the piece to still be in good wearing condition, we will reinstate your guarantee.
Optional but recommended, this may be purchased at checkout. We want to be sure your Justice jewelry stays perfect, so we offer a paid plan that will protect your purchase for a lifetime.
Here's what's included:
Additional charges may apply for these services:
Please allow two business days for us to ship your order. If anything you’ve ordered is out of stock, we will contact you immediately and figure out how to get you what you need. If you need your order for a certain date, give us a call and we'll see if we can expedite the process.
Most items are available for immediate shipment, but some items or sizes may be unavailable. In these situations, we will contact you to determine if you’d prefer to special order the item or cancel your order.
Keeping track of your package is easy:
If you have an account with Justice Jewelers, you can check on your online order status at any time by clicking the “Orders” button on the My Account page. For customers placing orders as guests, call or text us at 417-881-0551 and we’ll be happy to give you an update.
Gift wrap is complimentary. If you choose to include a message, we’ll include a hand-written note.
If the order you receive is not perfect for any reason, please feel free to bring it back into the store or send it back to us within 30 days of your receipt. (Unless your purchase has been identified as final sale.) Your purchase must be in pristine condition, in its original packaging, and show no signs of wear, alteration, sizing, or damage. Please bring your receipt and any paperwork included.
Please follow the steps below:
When your return or exchange is received, our Master Jeweler will review the item(s). As long as you’ve followed the instructions above and the product does not show signs of wear, or having been altered, resized or damaged, we will accept it. We’ll then process your refund or adjusted order as quickly as possible, typically within a few business days.
The fine print:
*Custom order items and other special orders are accepted at the discretion of Justice Jewelers.
*We cannot accept sized or engraved merchandise for return.
You may return your engagement ring within 30 days if it is not sized, engraved or altered. Custom order engagement ring returns are accepted at the discretion of Justice Jewelers.
Deposits made on canceled special orders are non-refundable. Please follow the return instructions above.
We offer one complimentary ring sizing on rings purchased from us. Generally you should allow 2 working days for us to complete the work. Some rings, however, cannot be resized by us and must be special ordered or sent to the designer. We'll let you know as soon as possible if there will be a delay in your order.
Please remember to give the ring size in the Comments section at checkout.
Ring sizing more than 2 sizes up or down from the stock ring size may incur additional charges or require a special order.
To help find the right size, get in touch and we'll mail you a ring sizer, or you can download our printable ring sizer here.
In accordance with state law, we are required to charge sales tax to purchasers in Missouri.